Support

We're a small team and we actually read every message.

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Get in touch

Got a question, found a bug, or just want to say hello? Drop us an email and we'll get back to you as soon as we can.

Frequently asked questions

How many items can I save for free?
You get 30 free saves per month โ€” no card required, no expiry. To save unlimited items, upgrade to Vaultzi Plus.
What's included in Vaultzi Plus?
Plus gives you unlimited saves, smart AI categorisation, full access to all categories, reminders, and the Cheerio Bin.
What are the Plus pricing options?
Monthly at ยฃ6.99/month, Annual at ยฃ24.99/year (save 70%), or the Lifetime Founder Deal at ยฃ79 one-off payment โ€” available to the first 500 users only.
What is the Cheerio Bin?
The Cheerio Bin is where items go when you dismiss them. They stay there for 7 days so you can restore anything you deleted by mistake. After 7 days, they're gone for good.
How does AI categorisation work?
When you save something, Vaultzi sends the title and URL to Claude AI, which automatically picks the best category for it โ€” Recipes, Articles, Fashion, and more. It happens in seconds and you don't have to do a thing.
How do I cancel my subscription?
You can cancel anytime through your iPhone's Settings โ†’ Apple ID โ†’ Subscriptions. Your access continues until the end of your billing period.
I bought Pro but the app still shows the free limit โ€” help!
Try tapping "Restore purchases" on the upgrade screen. If that doesn't work, email us at hello@vaultzi.app and we'll sort it right away.
Is my data private?
Yes. We don't sell your data and we don't use it for advertising. Your saves are stored securely and associated only with an anonymous ID โ€” not your name or email. Read our full Privacy Policy for details.
Will Vaultzi come to Android?
Android is on our roadmap! We're focused on iOS first but we'll announce when Android is coming. Follow us on TikTok or Instagram @vaultzi.app for updates.